Privacy notice

How we handle your information

Last updated 28 October 2026

Who we are

ComplexCity Digital (Pty) Ltd (registration number 2025/958496/07), based in Cape Town, South Africa, is responsible for the personal information collected through this website. You can contact us at info@complexcitydigital.com. Our Information Officer is Garth Malan.

What we collect

• If you use our enquiry form: your name, organisation, email address, the type of organisation you represent, and any message you send.
• When you visit the site: our hosting provider keeps standard server logs, such as your IP address, browser type and the pages you request.

Why we use it

To respond to your enquiry and follow up on it, and to keep the website secure and working. We do not use your information for marketing unless you ask us to, and we never sell it.

Who we share it with

Our website host, Afrihost, processes this information on our behalf. We share nothing else unless the law requires us to.

Cookies

The enquiry form sets one essential cookie to prevent repeated submissions. It is deleted when you close your browser. We use no tracking or advertising cookies.

How long we keep it

We delete enquiries after 24 months without contact.

Your rights

Under the Protection of Personal Information Act (POPIA), you may ask to see, correct or delete the personal information we hold about you, or object to how we use it, by emailing info@complexcitydigital.com.

If you are not satisfied with our response, you may complain to the Information Regulator at POPIAComplaints@inforegulator.org.za or via inforegulator.org.za.